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Tell us your cloud goals. Kaaf Cloud delivers end-to-end Microsoft and cloud solutions—from strategy to support.
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Frequently asked questions
What makes Kaaf Cloud different from other IT service providers?
Kaaf Cloud specializes exclusively in the Microsoft ecosystem. We are not a generic IT
provider; we are your dedicated Cloud Partner. This deep focus on Microsoft Azure,
Microsoft 365, and related security and management services allows us to deliver unmatched
expertise, proven frameworks, and a customer-centric approach to ensure your cloud journey
directly aligns with your business outcomes.
Are you a certified Cloud partner?
Yes, as a trusted Cloud Partner, our team holds deep Microsoft certifications and
specializations. We combine this official expertise with hands-on experience to design,
deploy, and manage mission-critical environments. Our commitment is to leverage the full power
of the Microsoft cloud platform for your organization's benefit.
How do you handle backup and disaster recovery?
We design and implement robust Backup, Disaster Recovery (DR), and Business Continuity plans
tailored to your Microsoft cloud environment. This includes configuring automated backups for
critical data in Azure and M365, defining clear Recovery Point (RPO) and Recovery Time (RTO)
objectives, and conducting regular DR drills to ensure a swift and effective restoration of
services in case of an outage or data loss.
How does Kaaf Cloud help secure our Microsoft cloud environment?
We take a layered security approach. Our Cloud Security & Compliance Services start with an
assessment of your current posture. We then implement and manage critical controls: identity
and access management (via Entra ID), data protection (DLP, encryption), threat prevention,
and endpoint security (via Intune). We ensure your M365 and Azure configurations follow
security best practices by default.
What are your SOC services, and do we need our own SOC?
Our SOC & Threat Management Services bring enterprise-grade security operations to your
organization. You do not need to build your own costly SOC. We leverage tools like Microsoft
Sentinel to provide real-time security monitoring, threat detection, incident response, and
vulnerability management. Our experts investigate alerts, manage threats, and provide you with
clear reporting, significantly enhancing your security posture.
What makes Kaaf Cloud different from other IT service providers?
Kaaf Cloud specializes exclusively in the Microsoft ecosystem. We are not a generic IT
provider; we are your dedicated Cloud Partner. This deep focus on Microsoft Azure,
Microsoft 365, and related security and management services allows us to deliver unmatched
expertise, proven frameworks, and a customer-centric approach to ensure your cloud journey
directly aligns with your business outcomes.
Are you a certified Cloud partner?
Yes, as a trusted Cloud Partner, our team holds deep Microsoft certifications and
specializations. We combine this official expertise with hands-on experience to design,
deploy, and manage mission-critical environments. Our commitment is to leverage the full power
of the Microsoft cloud platform for your organization's benefit.
What specific Microsoft technologies do you specialize in?
We specialize in the entire Microsoft cloud stack. This includes Microsoft 365 (Teams,
SharePoint, Exchange Online, Entra ID, Intune, Copilot), Microsoft Azure (infrastructure,
data, networking, DevOps), and integrated Cloud Security & Compliance solutions, including SOC
services with Microsoft Sentinel. We also provide structured IT Service Management (ITSM) to
wrap these technologies with operational excellence.
Do you only work with large enterprises?
While we excel at serving modern enterprises with complex needs, our solutions are scalable.
We tailor our services—from advisory and security assessments to managed support—to meet the
specific requirements and growth stages of mid-size to large organizations looking to leverage
enterprise-grade Microsoft cloud capabilities.
What does your "Managed IT & Support" service include?
Our comprehensive Managed IT & Support acts as an extension of your team. It includes 24/7
infrastructure monitoring, proactive incident management and troubleshooting, patch
management, performance tuning, and helpdesk support for your cloud services. We ensure your
environment is secure, up-to-date, and running optimally so your internal teams can focus on
innovation.
Do you offer 24/7 support?
Absolutely. We provide around-the-clock operational monitoring, security surveillance, and
incident response. Our team is always on watch to identify and resolve issues, often before
they impact your users, ensuring business continuity and system availability at all times.
How do you handle backup and disaster recovery?
We design and implement robust Backup, Disaster Recovery (DR), and Business Continuity plans
tailored to your Microsoft cloud environment. This includes configuring automated backups for
critical data in Azure and M365, defining clear Recovery Point (RPO) and Recovery Time (RTO)
objectives, and conducting regular DR drills to ensure a swift and effective restoration of
services in case of an outage or data loss.
What is your approach to ongoing maintenance and optimization?
Our proactive maintenance goes beyond basic updates. We conduct regular health checks,
security posture reviews, cost management analysis for Azure, and performance optimization
recommendations. We provide you with insights and actionable plans to ensure your cloud
investment is not only secure and stable but also cost-efficient and aligned with best
practices.
How does Kaaf Cloud help secure our Microsoft cloud environment?
We take a layered security approach. Our Cloud Security & Compliance Services start with an
assessment of your current posture. We then implement and manage critical controls: identity
and access management (via Entra ID), data protection (DLP, encryption), threat prevention,
and endpoint security (via Intune). We ensure your M365 and Azure configurations follow
security best practices by default.
What are your SOC services, and do we need our own SOC?
Our SOC & Threat Management Services bring enterprise-grade security operations to your
organization. You do not need to build your own costly SOC. We leverage tools like Microsoft
Sentinel to provide real-time security monitoring, threat detection, incident response, and
vulnerability management. Our experts investigate alerts, manage threats, and provide you with
clear reporting, significantly enhancing your security posture.
We want to migrate to Microsoft 365. How does Kaaf Cloud manage this process?
We execute Microsoft 365 migrations with a focus on minimal risk and disruption. Our process
includes thorough planning and tenant governance design, followed by seamless migration of
mailboxes (Exchange), data (OneDrive/SharePoint), and collaboration tools (Teams). We manage
the technical execution, user communication, and post-migration support to ensure a smooth
transition.
Do you assist with moving our on-premises servers and applications to Azure?
Yes, Azure Cloud Services are a core specialty. We provide end-to-end Azure migration support:
from initial architecture design and landing zone implementation to provisioning Azure VMs,
setting up networking and identity, and deploying cloud-native or hybrid solutions. We ensure
your workloads are secure, performant, and cost-optimized in Azure.
